Refurbished.
Properly.

Every refurbished machine is cleaned, repaired and tested by our team before it ships. Here is exactly what happens.

Shop refurbishedWarranty & returns
3 monthsReplace It warranty
28 daysReturns
FreeUK Standard Delivery
A team member scanning a boxed machine on warehouse shelving as it is booked in
STEP 1

Booked in and checked.

Each machine is logged on arrival and given a first check. If it isn't worth refurbishing, it doesn't go any further.

A technician inspecting the opened body of a cordless vacuum at a workbench
STEP 2

Taken apart and inspected.

We inspect the machine part by part, not just from the outside.

  • Motor and suction path
  • Battery and charging, on cordless models
  • Brush bar, wand, hose and attachments
  • Filters, seals and bin
A technician spraying and cleaning a vacuum brush bar at a workbench
STEP 3

Deep cleaned.

Every machine is cleaned inside and out, so what arrives at your door looks and smells like a clean machine, not a used one.

Gloved hands refitting a cordless vacuum body, with new filters laid out on the bench
STEP 4

Repaired where needed.

Worn or faulty parts are repaired or replaced.

A technician running a cordless vacuum through a function test, with results on a tablet
STEP 5

Full function test.

Before it is packed, the machine is run through a full function test. If it doesn't pass, it doesn't ship.

A box being taped shut with a tape gun, ready to ship
STEP 6

Packed and sent.

Once it has passed, the machine is packed securely and sent with free UK Standard Delivery.

Backed by us.
After it ships, too.

  • 3-month warranty On every refurbished machine · Details
  • 28-day returns Returns policy
  • Free UK Standard Delivery On every order